1. TERMINOLOGY

1.1. “User” – individuals using heritage-bg.com

1.2. “Terms and Conditions” – the rules that the User of heritage-bg.com accepts when using the website.

1.3. The Website and the information offered on it operate on the terms described below. 

Use of heritage-bg.com implies unconditional acceptance of and compliance with all of the following terms and conditions. 

If the User does not agree with any of the rules of use of heritage-bg.com, then he has the right to refrain from using the online store. 

Otherwise – the unconditional acceptance of all terms and conditions is automatically assumed (the User makes an implicit acceptance of the terms described on this page).

2. GENERAL CONDITIONS

2.1 The terms and conditions on this page apply to the use of the services of the online platform and online shop heritage-bg.com.

2.2. The heritage-bg.com platform is owned by ERITAGE Ltd. and the content of all pages is protected by the Copyright and Related Rights Act (CRARA).

2.2. All materials (including but not limited to photos and articles) are protected and their use can only be done with the express written consent of heritage-bg.com from the official email of the platform – office@heritage-bg.com.

2.3. The use of the name of the platform is done only with the express written consent of heritage-bg.com from the official email of the platform – office@heritage-bg.com.

2.4. heritage-bg.com has the right to change or add to the services on the website at any time without notice to visitors.

2.5. heritage-bg.com is not responsible for the content of pages containing links to the platform except from the official profiles of the platform on the social networks Facebook & Instagram.

2.6. heritage-bg.com reserves the right to interrupt the functionality of the website and the services offered.

2.7. heritage-bg.com has the right to redirect the User to other pages and platforms on the Internet that are operated by heritage-bg.com. In this case, the same terms and conditions apply to the User.

2.8. heritage-bg.com reserves the right to redirect the User to other pages on the Internet, which are owned and operated by third parties. heritage-bg.com has no control over the content of these pages, and therefore assumes no responsibility for the accuracy, currency or functionality of the information contained therein.

2.9. heritage-bg.com reserves the right to make changes to the terms and conditions at any time without any notice to its users and undertakes to always have a link at the bottom of the heritage-bg.com homepage to the most up-to-date “Terms and Conditions” for use of the platform. In the event that the User continues to use the Platform after a change made by us, this certifies that the User agrees to the changes.

2.10. These General Terms and Conditions as well as the relationship between heritage-bg.com and the User shall be subject to the applicable legislation of the Republic of Bulgaria.

3. RESPONSIBILITY

3.1. The heritage-bg.com team is not responsible for the scientific reliability of the information provided on the platform, as it is based on third parties who have expertise in the field of technology.

3.2. The information found on heritage-bg.com should in no way be interpreted as advice. Any action by the User should be taken after due consultation with a specialist in the relevant field.

3.3. heritage-bg.com provides information that can be interpreted generally and abstractly. Putting it into practice depends on many facts that cannot be described in the platform. This is the reason why heritage-bg.com does not accept any liability in the event that the User applies the information in a complex situation and as a result of which the User suffers damages of any nature.

3.4. If the User considers the information to be incorrect or unreliable, the User may contact heritage-bg.com from the Contact form on the Platform and notify us.

3.5. heritage-bg.com is not responsible for whether the User will achieve the desired result through the use of the Platform, because this circumstance depends on many other factors beyond the control of the Platform.

4. BISCUITS

4.1. Cookies are small files that are temporarily stored on your hard drive and allow our website to recognize your computer the next time you visit the heritage-bg.com Platform uses cookies for statistical purposes only (to collect information about site usage).

4.2. The user can manage and/or delete cookies whenever you wish. For more information see aboutcookies.org.

5. SECURITY

5.1. heritage-bg.com attaches great importance to ensuring the security of the User’s personal data. They are conscientiously protected from loss, distortion or falsification, manipulation, unauthorized access and unauthorized disclosure.

5.2. heritage-bg.com uses up-to-date and well-established security technologies as far as the User’s personal data is concerned. heritage-bg.com does not guarantee the constant functioning of the technical protection of the Platform because it depends on third parties.

5.3. The user manages the information they provide to the platform about themselves. If User chooses not to share information with heritage-bg.com, User may not be able to access certain features of the Platform.

6. CHARACTERISTICS OF heritage-bg.com

Supplier Details:

Information under the E-Commerce Act and the Consumer Protection Act:

Supplier’s name: ERITAGE Ltd.

Registered office and registered address. Registered office and registered address. 2, Iztok, et. 3

Address for the exercise of the activity. Sofia, Anton Chekhov 2, g.k. Chekhov 2, Iztok, et. 3

Correspondence data. Sofia, email: office@heritage-bg.com

Entry in public registers: UIC 207906085

6.1 heritage-bg.com is an e-shop, hereafter referred to as the Provider, available at heritage-bg.com, through which Users have the opportunity to enter into contracts for the purchase and delivery of goods offered by heritage-bg.com, including the following:

• Register and create a profile to view heritage-bg.com and use the additional services to provide information;
• To conclude contracts for the purchase and delivery of the goods offered by heritage-bg.com;
• To make any payments in connection with contracts entered into with heritage-bg.com, in accordance with the payment methods supported by heritage-bg.com.
• To receive information about new products offered by heritage-bg.com;
• To review the goods, their characteristics, prices and delivery terms;
• To be informed about the rights arising from the law through the interface of the heritage-bg.com website.

6.2. The Supplier delivers the goods and guarantees the rights of the Users provided for by law, within the framework of good faith, the criteria and conditions accepted in practice, consumer or commercial law.

6.3. Users conclude a contract for the purchase and sale of the goods offered by heritage-bg.com through the interface of the Supplier, available on its website at heritage-bg.com or other means of remote communication.

6.4. The User and the Supplier agree that all statements between them in connection with the conclusion and performance of the Purchase and Sale Agreement may be made electronically and by electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Article 11 of the Electronic Commerce Act.

6.5. The Supplier shall deliver and hand over the goods to the User within the period specified at the conclusion of the contract. If the time limit is not expressly agreed between the parties at the conclusion of the contract, the Supplier shall deliver and hand over the goods within a reasonable time, but not later than 2 months.

6.6. The User must inspect the goods at the time of delivery and handover by the courier company and if it does not meet the requirements to notify the Supplier immediately. If the User does not claim, the delivery shall be deemed accepted and approved.

6.7. When registering, the User undertakes to provide correct and up-to-date data. The User shall promptly update the data provided in his registration in case of change.

7. SPECIAL OBLIGATIONS OF THE SUPPLIER

7.1. The rules of this section of these General Terms and Conditions shall apply to Users who, according to the data provided for the conclusion of the purchase contract or registration on heritage-bg.com, can be inferred to be consumers within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts. 

The main characteristics of the goods offered by the Supplier are defined in the profile of each product on the heritage-bg.com website:

PRODUCTION AND TRADE IN THE COUNTRY AND ABROAD WITH GOODS OF ANY KIND; ANY KIND OF SERVICES; COMMERCIAL REPRESENTATION, BROKERAGE AND ENTREPRENEURSHIP; ACQUISITION OF SHARES AND STAKES IN OTHER COMMERCIAL COMPANIES, AS WELL AS OF WHOLE ENTERPRISES OF SUCH OR PARTNERSHIP WITH THE SAME, AND ALL OTHER ACTIVITIES NOT PROHIBITED BY LAW).

8. AMENDMENTS TO THE TERMS AND CONDITIONS AND THEIR TERMINATION

8.1. These General Terms and Conditions may be amended by ERITAGE LTD, for which the latter will notify in an appropriate manner all Users of the platform heritage-bg.com who have registered.

ERITAGE Ltd. and the User agree that any amendment and modification of these General Terms and Conditions will be effective against the User after express notification by ERITAGE Ltd. and if the User does not declare within the 14-day period provided that he rejects them.

The User agrees that all statements of ERITAGE Ltd. in connection with the amendment of these General Terms and Conditions will be sent to the e-mail address specified by the User upon registration.

The User agrees that e-mails sent under this Article need not be signed with an electronic signature to be effective against him.

8.2. ERITAGE Ltd. publishes these terms and conditions at heritage-bg.com, together with any amendments and modifications thereto.

8.3. These General Terms and Conditions and the User’s contract with ERITAGE Ltd. are terminated in the following cases:

• in the event of dissolution and liquidation or bankruptcy of one of the parties to the contract;
• by mutual agreement of the parties in writing;
• unilaterally, by notice from either party in the event of failure of the other party to perform its obligations;
• in the event of objective impossibility of either party to the contract to perform its obligations;
• in case of seizure or sealing of the equipment by government authorities;

ERITAGE Ltd. has the right, without prior notice and without due compensation, to unilaterally terminate the contract if it finds that the User uses heritage-bg.com in violation of these Terms and Conditions, the legislation of the Republic of Bulgaria, generally accepted social, moral and moral norms, as well as in violation of generally accepted rules in e-commerce.

8.4. The User undertakes to indemnify ERITAGE Ltd. from and against all legal claims and other claims of third parties (whether or not justified) arising out of or in connection with:

• failure to perform any of the obligations of this contract;
• Infringement of copyright, broadcasting rights or other intellectual or industrial property rights;
• unlawful transfer to others of the rights granted to the User for the term and under the terms of the contract;

ERITAGE Ltd. is not responsible in cases of force majeure, unforeseen events, problems with Internet access, technical or other objective reasons.

ERITAGE Ltd. is not responsible for a breach in the security measures of the technical equipment of the heritage-bg.com website, for possible subsequent loss of information, access to information, etc.

ERITAGE Ltd. shall not be liable to the User for any unauthorized change of the Primary Contact Email Address.

9. ADDITIONAL CONDITIONS

9.1. The invalidity of any provision of these terms and conditions shall not invalidate all of them.

9.2. heritage-bg.com reserves the right to contact the User for the purpose of inquiry/survey/survey. These can be done either online or over the phone or in physical form of any nature.

9.3. These Terms and Conditions shall come into force for all Users of heritage-bg.com on 11.11.2024.